Stellar Massage:  Massage Therapy, Hoover, AL
Call today for an appointment! 205-623-1177
Book Now Stellar Massge, Hoover AL Home PageAbout Stellar Massage, Hoover, ALFrequently Asked Questions about Massage Therapy Stellar Massage Club Contact Page for Stellar Massage, Hoover, ALPolicy for Stellar Massage, Hoover, ALAromatherapy for Stellar Massage, Hoover, AL
 

STELLAR MASSAGE GOOGLE REVIEWS
License #1866 & #929529

Lorna Brooke Village
3659 Lorna Rd., Ste. 111
Hoover, AL 35216
(across from Arby's at the Data Dr. Intersection)

(205) 623-1177
StellarMassage1@gmail.com
https://www.facebook.com/StellarMassageLLC
Please like us on Facebook ________________________________________

           

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Massage Club Information


Discounts--No Contract
Banked Massages Never Expire
Enrollment Form

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LATE ARRIVAL: When you book an appointment that time is reserved for you. Please arrive on time. If you are late for your appointment, you may not receive your entire time booked, but you will still be charged for the time reserved. If you cancel because you are running late, please see our cancellation policy for the amount you will be charged for short notice cancellations.

CANCELLATION POLICY
Due to the increasing number of no-shows and last minute cancellations, we are requiring that credit card information be collected from clients at time of booking. This information is encrypted and securely held by our scheduling software and we will never have access to anything except the last 4 digits of your credit card number. This information will only be used if you cancel on short notice or no-show.

We request 24 hour notice for all canceled appointments.

  • * If you no-show you will be charged the full price for the session and will be required to pay in advance for future appointments
  • * If you cancel with less than 1 hour notice you will be charged 75% of the full price of the session.
  • * If you cancel less than 4 hours prior to your appointment time, you will be charged 50% of the price of your booked service.
  • * If WE cancel on the same day as your appointment and don't offer a replacement therapist, you will receive at least 30 minutes free regardless of the amount of notice we give you. If we no-show you, you will get your rescheduled massage free.

    Merchant Services
    * Authorize.net is used for gift certificates purchased on our site.
    * Booker.com is used for all other transactions.
    * No card information is ever held in our computer system.

    Accepting all major credit cards and local checks w/matching ID address. PayPal can be used for card stock gift certificates only.

    Accepting Major Credit Cards

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    NEW CLIENT INTAKE FORMS

    PREGNANCY INTAKE FORM

    MY CUSTOMER SERVICE PHILOSOPHY

    DISCOUNTS AND SPECIALS

    BENEFITS OF MASSAGE

    ARTICLE ARCHIVE

    YOUR SESSION

    GET THE MOST FROM YOUR MASSAGE

    PAIN SCALE

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    NEWS:


    ANXIETY MASSAGE AVAILABLE


    Kate, who suffers from anxiety attacks herself, has studdied methods to treat it and has developed an anxiety massage involving Swedish strokes, comforting touch, accupressure, aromatherapy, hot and cold packs and music. If you suffer from Anxiety, this experience can not only bring you relief, it can show you things you can do to help yourself in the future.

    We Now Have a Wait List!


    Our new booking service makes it easy to book couples massages and also includes a wait list.

    If we are booked for the time you would like. You can specify what therapist, date and time period you would like to be wait listed for. If we have an opening come up, we will call and/or email that we have an opening and the first to respond will get the spot.

    Check out our Comfort Craft tables!


    We have 2 Comfort Craft Model 800 Mid-Split Electric tables. The mid-split means that the table can bend up to a 40 angle, which aids to open the back (9) or with a steeper angle can be used to assist in stretching. This is the table under all our padding and sheets in 2 of our 3 rooms.
    One of Our Comfort Craft Mid Split Electric Tables

    COUPLES MASSAGE ROOM: We have rearranged one of our rooms to allow 2 tables to be side by side for a more intimate setting for couples massages. If you book a couples massage you may receive service in this room or our in 2 separate rooms with connecting double doors. If you have a preference for same or separate rooms, please spedify when you book. If we cannot accommodate your request, we will let you know within 24 hours.
  • POLICY


    CANCELLATION

    We request 24 hour notice for all canceled appointments. People who cancel less than 4 hours prior to their appointment time will be charged 50% of the price of your booked service. If you cancel with less than 1 hour notice you will be charged 75% of the price for the session. If you no-show or cancel at or after the time of your appointment, you will be charged the full price for the session and may be required to pay in advance for future appointments.

    TARDY ARRIVAL

    A set amount of time is reserved for each client. If you arrive late, the time spent on your massage may have to be reduced. You will be charged the full price of your appointment even if it must be shortened.

    STOPPING THE SESSION

    This is an ethical, licensed establishment. No sexually inappropriate behavior is permitted (examples include exposing yourself, touching the therapist, or sexual comments or inuendos). Any client who behaves inappropriately will have his/her session terminated and will be charged the fee for the scheduled time regardless of amount of time actually spent on the massage.

    FORM OF PAYMENT

    We accept cash, local check with ID with a local address, credit card, or gift certificate.

    DISHONORED CHECK FEE

    A $35 fee will be imposed for any dishonored check.

    MINORS

    A parent or guardian must be in attendance for the duration of the massage for a minor child.

    PRIVACY

    Client information is confidential and will not be shared unless the client requests it in writing or we are legally compelled.

    DRAPING

    Clients will remain draped during the entire massage. Only the portion of the body being worked on will be undraped at any time.

    ILLNESS

    Please be curteous and reschedule appointments if you are sick. Any late cancellation fee may be applied to the rescheduled appointment.

    GIFT CERTIFICATES

    If a gift certificate is lost, please call and cancel the gift certificate. If it is presented for redemption prior to being cancelled, the gift certificate is used and will not be reissued.
    Gift Certificates are FOR SERVICES ONLY and cannot be used toward tips.
    ***No cash refunds.

    MASSAGE CLUB

    • No contract:
    • Your 30/60/90/120 minute massage actually lasts 30/60/90/120 minutes.
    • Your entire household can share your membership.
    • You can buy more massages at the same price, or upgrade to another service at the reduced member price. I'm sorry, upgrades and additional massages cannot be paid for on-line.
    • You can book on-line by clicking the "BOOK NOW" button on the left navigation bar, so you know that there is no preference shown to people who are potential new contracts or non-club members.
    • There is no fee for the use of heat packs, they are offered free when appropriate or requested and will not interfere with the massage.
    • You can bank unused massages. Banked massages never expire and can still be used if you cancel your membership.
    • Monthly fee is for 1 massage - $5 Fee for each massage if segmented.
     
     
     
     
     
     
     
     
       
     
    Call for your massage today! (205) 623-1177
     
     
    Stellar Massge, Hoover AL Home PageAbout Stellar Massage, Hoover, ALFrequently Asked Questions about Massage TherapyMassage and Wellness Information, Feedback, and Current Events at Stellar MassageContact Page for Stellar Massage, Hoover, ALPolicy for Stellar Massage, Hoover, AL
     
    Web site and images created by Branden Jeffers