Stellar Massage's Staff and Who to Choose for Your Massage Preferences


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	STELLAR MASSAGE GOOGLE REVIEWS License #1866 & #929529 Lorna Brooke Village 3659 Lorna Rd., Ste. 111 Hoover, AL 35216 (across from Arby's at the Data Dr. Intersection) (205) 623-1177 StellarMassage1@gmail.com https://www.facebook.com/StellarMassageLLC Please like us on Facebook ________________________________________
	GIFT CERTIFICATES ORDER HERE ________________________________________ Massage Club Information Discounts--No Contract Banked Massages Never Expire Enrollment Form ________________________________________ LATE ARRIVAL: When you book an appointment that time is reserved for you. Please arrive on time. If you are late for your appointment, you may not receive your entire time booked, but you will still be charged for the time reserved. If you cancel because you are running late, please see our cancellation policy for the amount you will be charged for short notice cancellations. CANCELLATION POLICY Due to the increasing number of no-shows and last minute cancellations, we are requiring that credit card information be collected from clients at time of booking. This information is encrypted and securely held by our scheduling software and we will never have access to anything except the last 4 digits of your credit card number. This information will only be used if you cancel on short notice or no-show. We request 24 hour notice for all canceled appointments. * If you no-show you will be charged the full price for the session and will be required to pay in advance for future appointments * If you cancel with less than 1 hour notice you will be charged 75% of the full price of the session. * If you cancel less than 4 hours prior to your appointment time, you will be charged 50% of the price of your booked service. * If WE cancel on the same day as your appointment and don't offer a replacement therapist, you will receive at least 30 minutes free regardless of the amount of notice we give you. If we no-show you, you will get your rescheduled massage free. Merchant Services * Authorize.net is used for gift certificates purchased on our site. * Booker.com is used for all other transactions. * No card information is ever held in our computer system. Accepting all major credit cards and local checks w/matching ID address. PayPal can be used for card stock gift certificates only. ________________________________________ NEW CLIENT INTAKE FORMS PREGNANCY INTAKE FORM MY CUSTOMER SERVICE PHILOSOPHY DISCOUNTS AND SPECIALS BENEFITS OF MASSAGE ARTICLE ARCHIVE YOUR SESSION GET THE MOST FROM YOUR MASSAGE PAIN SCALE ________________________________________ NEWS: We Now Have a Wait List! Our new booking service makes it easy to book couples massages and also includes a wait list. If we are booked for the time you would like. You can specify what therapist, date and time period you would like to be wait listed for. If we have an opening come up, we will call and/or email that we have an opening and the first to respond will get the spot. Check out our Comfort Craft tables! We have 2 Comfort Craft Model 800 Mid-Split Electric tables. The mid-split means that the table can bend up to a 40° angle, which aids to open the back (9°) or with a steeper angle can be used to assist in stretching. This is the table under all our padding and sheets in 2 of our 3 rooms. COUPLES MASSAGE ROOM: We have rearranged one of our rooms to allow 2 tables to be side by side for a more intimate setting for couples massages. If you book a couples massage you may receive service in this room or our in 2 separate rooms with connecting double doors. If you have a preference for same or separate rooms, please spedify when you book. If we cannot accommodate your request, we will let you know within 24 hours.
			Book Now Jenae Jeffers, LMT : Tues - Thurs: 9-12 and 6-9 by email request. Until I hire, Sat 11-9, Sun 12-9. Christopher Bradley, LMT : Mon 9-6, Fri 10-7, Sat & Sun 12-9 Austin Painter, LMT: Tues 12-9, Wed 9-5, Thurs 12-9, Fri 9-6, Sat 10-7 Becca Rose Overstreet, LMT : Tues 10-7, Wed 12-9, Thurs 10-7, Fri 12-9, Sat 10-7 NOW HIRING Who Should I Choose? STELLAR MASSAGE Stellar Massage was established in June of 2010 by Jenae Jeffers, and has been located in its current location since August 2013. The office is decorated in a relaxing home-like décor, but is not spa-like. We offer Relaxation, Swedish, Neuromuscular, Deep Tissue, Sports, Pregnancy, Geriatric/Comforting Touch, Myofacial Release, and Hot Stone Massage as well as Structural Integration and Lymphatic Drainage. Heat packs are used when indicated and it does not interfere with the massage at no extra charge as well. We also do off-site chair massage. Please read about each of our therapists to determine which will most suit you. Every therapist at Stellar Massage is capable of giving a good deep tissue massage, but each has their indivicual styles and some have deeper pressure than others. You can also look under the "Who Should I Choose" link for a summary by category to save you time. My philosophy on Customer Service and Working for Stellar Massage Becca Rose Overstreet, LMT, License #3122 Birmingham School of Massage 2010 A Note From Jenae: Some of you who have been coming to Stellar Massage since before we moved to our current location may remember Becca. She worked for Stellar Massage from 2011-2012 before moving to Cullman. I am thrilled to have her back! She was a classmate of mine in massage school and there was much debate about who was deeper, so if you like my massage, I urge you to try Becca. She loves deep NMT work and uses her fingers to poke and prod a lot like I do. The big difference is that, unlike me, she has learned to restrain her pressure so you may need to tell her deeper is OK and she likes stretching more than I do. She also loves doing hot stone and was the one who suggested our Stellar Upgrade. Although I knew she was a great therapist, I still made her give me an interview massage. Obviously her deep tissue work was wonderful or I wouldn't have added her to my staff, but she also did 15 minutes of Reiki and 15 minutes of Reflexology on me, which was new since she left in 2012. I tend to roll my eyes when people talk about energy work, but I tried to be open about the Reiki. I'm not really attuned to energy, so all I can really say about her Reiki is that I could feel the heat of her hands through the blanket even though she wasn't touching it. Her Reflexology is totally another matter. I LOVE foot massage. While Reflexology isn't foot massage, it's in the same ball park, and she was actually able to pick up on a couple issues I have. Bio from Becca: I was drawn to massage from an early age, but after being diagnosed with scoliosis at the age of 13, I began searching for solutions and methods to help with the chronic pain it caused. That's when I discovered the power of massage. Throughout my life I sought out new techniques and practiced on whomever I could. After graduating from high school in Columbus, Georgia, I moved to Birmingham where I graduated from the Birmingham School of Massage in 2010 - in the same class as our founder, Jenae Jeffers. Over the course of my career as a licensed massage therapist, I have obtained certifications in Neuromuscular Therapy, Deep Tissue, Reiki, and Hot Stone. In addition to those, I've received training in Active Isolated Stretching, Swedish, Prenatal and Reflexology. All of these have opened doors and afforded me opportunities, like teaching seminars to medical professionals and working backstage at many events where I have met or massaged big names like Scottie Pippin, Charlie Daniels, Rick Medlock, Greg Allman, OAR, and many others. While I love the relaxing, calming effects that massage has on our bodies, I excel in Deep Tissue and Neuromuscular Therapies. Chronic pain is, after all, my inspiration. The most rewarding thing about my work is when I can truly help someone gain a better quality of life and lighten their burdens. During every massage, I incorporate different techniques (drawing from my metaphorical "toolbox") to suit the needs of the client and strive to provide relief from chronic pain and injury while also promoting relaxation and healing. I am more grounded in western rather than eastern medicine - in that I believe that massage and bodywork should always incorporate a working knowledge of anatomy, physiology, and pathology. However, during my career and education, eastern medicine has surprised me in its effectiveness and the results it can produce. This is particularly true of Reflexology and Reiki. I have found that Reiki, a form of energy work, can aid in relaxation and healing by helping improve the flow of energy throughout the body. Reflexology can also help to relieve pain, tension, speed recovery times and virtually eliminate symptoms and side-effects. My personal experiences with Reiki and Reflexology include accelerated healing times, deeper sleep, emotional comfort, and relief from nausea and headaches. Because of my own experiences, I truly believe that both Reiki and Reflexology will make excellent additions to your massage and bodywork routine. Christopher Bradley, LMT, License #4086 Birmingham School of Massage 2014 A Note From Jenae: In 2014 when Chris began working with us, I knew that At 6'5" Chris could give me the DEEP massage I really love and need. I wasn't disappointed by his pressure and was very happy that he has an intuitive feel for problem areas. I was concerned that he might not be able to give a more gentle relaxation massage, so I had him come back in and give me a light/moderate relaxation massage and it was quite enjoyable. I was pleased to add him to the staff at Stellar Massage. On a more personal note, Chris has Aspergers Syndrome, which is considered high functioning on the autism spectrum. It's been very refreshing to work with someone who you can be so stright forward with. He understands that not picking up on social cues puts him at a disadvantage, so he is very appreciative when people tell him when he has said something that could be taken wrong or when he fails to pick up on a hint. For example; some people like to begin by chatting and getting comfortable with the therapist, then be quiet and enjoy the massage. We can all have difficulty at times picking up on when clients want to stop chatting, but it's even harder for him. None of us take offense when told "I'd like to be quiet and enjoy the massage now," but he may need it more often than the rest of us. Chris is one of the most reliable and honest people I know, he's considerate and would never purposely say anything offensive, nor does he speak ill of others, which also makes him one of the more drama free staff members we've had. Bio from Chris: My name is Chris Bradley and I'm a graduate of Birmingham School of Massage. I'm a local resident, born and raised in the Birmingham area. I've got a strong desire to always improve my understanding of the world, and do my best to help make it a better place. I love massage in particular because it lets me work with my hands and be of service to others! I'll always do my best to give you the best work I can! Austin Painter, LMT, License #4906 Birmingham School of Massage 2017 A Note From Jenae: Austin gave me a really good deep tissue massage. He is genuine in caring about his clients and helping them find relief from their problems. His background as a Physical Therapy Technician, assisting patients perform stretches and exercises, and his knowlege of anatomy give him wonderful insight and assist in his ability to work on particular issues. He's good now and will be amazing as he matures in the industry. Bio from Austin: Hey! My name is Austin Painter. I received my training at Birmingham School of Massage in 2017 and have been a licensed massage therapist since. I love helping people feel better; whether it's sore muscles, a nagging pain, or just an escape from the stress in life, I look forward to helping you. A couple of the techniques I use to help with pain is stretching and deep tissue massage. I have a strong and growing anatomy base, which is helpful in finding the source of pain and helping treat it. One the best parts of my job is meeting so many people from completely different backgrounds. Some of these great people have written reviews of my work if you would like to know how they felt about their experience. I hope to help relieve the pains and stresses! Jenae Jeffers, LMT, License #3048 Birmingham School of Massage, 2010 My Massage History My interest in massage therapy began in 1991 after I was struck by a semi on the interstate and I received massage therapy twice a week as part of my treatment. After my recovery, I began to practice what I learned on friends and family. I find giving massage to be very relaxing, and much better than squeezing a stress ball. In 2009 I was massaging a massage therapist friend of mine who was going through med school, and she said "You're better than the girl I trade with, why don't you go to school and get licensed so that you can get paid for this?" It was a no-brainer moment. All I could think was "why not?" It hadn't occurred to me to do something that wasn't administrative. I graduated from the Birmingham School of Massage in March 2010. I became Nationally Certified and received my license in June 2010 and immediately started Stellar Massage. I am certified in Massage Therapy, Neuromuscular Therapy, and Hot Stone Therapy. I also have a strong interest in aromatherapy. I have received continuing education in Myofacial Release, Thai Yoga Massage, Muscle Energy Technique, Cupping, Facial Massage, and Aromatherapy. I've also received training in Stretching and Craniosacral Therapy but they don't really suit me and I rarely use them. My Massage Philosophy I am securely grounded in the western philosophy regarding massage, incorporating knowledge of anatomy, physiology and pathology to address stress and soft tissue pain. This means that I base my style on the physical, not metaphysical. While I know about chi and meridians and recognize that as beings made up of atoms we probably all do have an electrical field, I am not attuned to it. My Massage Style I spent almost 20 years doing massage by touch, feeling the tension and knots and manipulating the muscle. I still prefer to directly manipulate the muscle rather than stretch it and tend to be firm in my massages. That being said, if you tell me that you want a light relaxation massage and don't want it to hurt, I can do that too (just make sure you tell me so I can switch mentally from "fix it" to "pamper"). When I do deep tissue I have light, medium, deep and DEEP (and anywhere between if you ask me to go lighter or deeper). Most of my targeted work is medium to deep, but if your previous therapist didn't go deep enough, you may want to give me a try because if you indicate you want me to go deep, I can go very deep. I feel that you paid for a massage, and if during the interview you said that you have sore areas that need particular attention, then I'm not doing my job if I don't work it as well as I can within your pain tolerance. When I speak of your pain tolerance, I don't want to see how much pain you can take, I mean a 6-8 on my pain scale. Who Should I Choose? The answer to this is more a question of style preference than who is better because I will not hire anyone that doesn't give me a good, responsive deep tissue massage. If I wouldn't pay $70 for it, I don't expect you to, and I like to get my moneys worth. I have specifically hired people who have a preference for therapeutic work because that is what I built my reputation on and I want to maintain that reputation. If you like relaxation massages I'm certain we have a therapist that will suit you since our styles vary on that as well. Our personal massage styles are a mixture of what we learned in school, our continuing education, what we personally like in a massage, moves we create or pick up from other therapists, and feedback from our clients. One client may think one therapist is "better" than the other, while another client will think the opposite, depending on personal preferences. So, the best way to answer this question is to point out some style differences. Since we can't describe all our different "moves", another way to choose is to try each therapist and just pick the one who suits you best; you don't have to stick with the first therapist you try. Every therapist at Stellar Massage is confident in his/her ability as a massage therapist. Each of us have our dedicated clients who don't want to go to anyone else, so our egos are safe. We recognize that no matter how good we are, some people will like our style and others won't or will simply prefer another. Please don't think any of us will feel insulted or hurt if you choose to try (and stay with) another of our therapists. Pressure: Most therapists at Stellar Massage can adjust their pressure from light to very firm/deep depending on your stated preferences and input during the massage. We rely on your feedback during the massage to adjust our pressure to your needs because while we can feel the knots and tension, everyone responds in their own way and we can't determine your pain without your input. Our base pressures, from lightest to deepest are: Becca, Chris/Austin, Becca/Jenae, and Chris. Becca and Chris have been listed twice because they tend to hold back, the first is their hold back pressure, the 2nd is their natural pressure. If you have thick, dense musculature and want a DEEP deep tissue massage, I have made a different service category for it so we can schedule extra time after for your therapist to recover. I am not talking about well developed/toned muscles (someone who works out at the gym every day), I'm talking about overdeveloped (think Football player, stone mason, etc ...). I'd like to say this is the person who feels like no one ever goes deep enough, but unfortunately that is usually a reflection on the quality of the massages previously received not the amount of pressure you need. Please don't be shy about asking us to lighten our pressure just because you asked for a DEEP massage. I tell those people "The amount of pressure you can take is not related to how macho you are, it's related to the condition of your muscles, and if you weren't so macho they wouldn't hurt so much." Neuromuscular Therapy: All therapists at Stellar Massage integrate Neuromuscular techniques into their deep tissue massages as necessary. Becca and Jenae tend to use it quite a bit when performing deep tissue massage. Austin and Chris use it as well and are quite good, they just tend not to use it as prolifically. Jeane and Becca use more finger pressure. Relaxation Massages: None of us will do a light "lotion rub" massage unless you specifically state you want it that light. All of our styles vary, but we can all adjust our pressure as you desire. Becca gives more of a flowing "serenity" type relaxation massage. Becca may add a bit of Reiki at the end. Chris, Austin, Becca and Jenae tend to perform "Firm Relaxation" massages where you get strong pressure that may hurt briefly as our strokes move over a sore muscle, but we don't stop and poke and prod. It is ideal for relaxing tense, overworked muscles without the more painful targeted techniques of a deep tissue massage. Foot Massage: We offer this as an add-on. If you love foot massage, Becca and Jenae give the firmest and Chris and Austin give the smoothest. Becca does Reflexology. Geriatric: Sally would be my first choices since she has the gentlest touches and manner. This is also known as Adaptive Massage or Comforting Touch. Because it is a 30 minute service, if you want Sally you must email. Pregnancy: Sally and Becca would be my first choices on this. That being said, if you hurt and don't want to just be pampered I think you would be happy with any of us. Chris and Austin do not do pregnancy massage. Hot Stone: Becca is the ones who do this. Hot stones are used for the massage, but we do not do placement stones like you see in the pretty pictures. Our insurance does not allow us to place stones directly on your skin, so we keep them in our hands and moving. If you want the pampering of heat as well as more traditional massage, see the Stellar Upgrade. Reflexology: Becca is the only one to offer this service. Reiki: Becca is the only one to offer Reiki. TMJ: Becca is the only one to offer this as a separate service. She works inside and outside the mouth. She offers it as a 15 minute add-on, and as a 30 minute service. The 30 minute session includes instruction on how you can do it yourself. The rest of us will include outside the mouth techniques during our massage when appropriate.










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